Open-box products have been previously opened and may include demo models, exchanges, returns, or unique models. While some may be in like-new condition, others may exhibit slight wear or cosmetic damage. Each product undergoes a thorough inspection to ensure it is road-ready and meets our quality standards.

Clearance products are brand new products from a discontinued range or they are clear out sales to make room for the upcoming season's products.

NIU sells refurbished products that have either been part of a fleet or previously owned by someone else. These products undergo complete inspection and maintenance to ensure they are fully functional. They also come with all required accessories and are properly cleaned before being sold.

While refurbished products may have minor cosmetic imperfections, such as scratches, they will not affect the product's functionality.

By purchasing a refurbished product, you get a fully functional product you want at a significant discount instead of buying new. All NIU certified products comes with a warranty. Please refer to individual refurbished product descriptions for information on warranty coverage and our return policy.

Products that are open box or certified refurbished are eligible for return as long as they comply with our return policy.

Clearance products cannot be returned, refunded, or exchanged. They are considered final sale.

All outlet products are eligible for financing.

All outlet products include a warranty, which varies in length based on the product's condition. Extended warranties are available to purchase.