Quick and Easy Store Pickup
Order items online and pick them up at your local NIU retailer. It's fast, easy, and free, and most orders are ready for pickup in just two hours.
Click on "Store Pickup" at the checkout and an email or phone notification will be sent within 48 hours to let you know that your order has been prepared and is ready to be picked up.
We will contact you if a delay is expected.
At the online checkout, click "Store Pickup" and select your favourite NIU location.
After checking out, an order confirmation email will be sent to your inbox. Once your have received a second email entitled "Ready for pickup" you may present yourself at your favorite NIU location to pick up your order.
A government-issued photo ID, the credit card used for the purchase, and the order number are required with you to acquire your order.
Orders held at the store for more than 5 days will be cancelled and a refund will be issued to the customer using the original payment method.
If it is impossible to pick up your order within 5 days consult your order details online for the extended pickup options to avoid cancellation.
1 - Government-issued photo
2 - ID Credit card used for the purchase
3 - The order number
Note: Names on photo ID, credit card, and order must match.
Only the person who placed and paid for an order can pick up an order.
Hint: Buy an e-gift card if you are purchasing a gift.
Products that have been pre-ordered will be obtainable through delivery on, or after the specified release date.