Pre-Orders
NIU products are often available before they are released. Pre-ordering gives you access to the product as soon as it is released at a better price. You may be required to pay a small refundable deposit to pre-order your products.
Where Can I Pre-Order?
Pre-ordering can be done through our website.
When Will I Receive My Pre-order?
You will be contacted as soon as the pre-ordered product is available.
Please ensure that your billing and contact information is current and accurate.
Ensuring that billing and contact information is accurate helps us provide seamless service.
Shipping times are always estimates, as our own shipping may be delayed due to unforeseen events.
Can I Cancel my Pre-Order?
You can cancel a pre-order without paying any fees if the order has not yet been shipped.
It is not possible to cancel or change a pre-order at any time after it has been shipped.
Our return policy explains how easy it is to return a product after it's been received.
Returns
Our return policy allows returns if it meets certain requirements.
Combined Orders
If an order contains pre-ordered products and in-stock products, the order will not ship until all products have been received.
Place 2 separate orders for pre-ordered products and in-stock products to receive products based on availability.
Can I Use a Discount or Promo Code for a Pre-Order?
Discount codes and special offers cannot be applied to pre-orders.
